Sale Return Policy

BIANCA SPENDER Final Sale products will not be restocked and only available for a limited time. All products are priced to clear, and are therefore not eligible for a refund or exchange unless faulty. 

If an item is deemed faulty, BIANCA SPENDER will offer to repair, replace or refund the value paid of the item.

If you have any concerns in regards to an order or have received a faulty item, please email customercare@biancaspender.com with your order details and we will get back to you as soon as possible. 

Consumer Guarantees

All of our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

FIND OUT MORE ABOUT RETURNS ON OUR FAQ'S